This morning, Jarod and Lum came over to Vista to give our Issuer Services (“IS”) Team a heads-up on his re-organisation plans to merge the IS and Securities Market Control (“SMC”) teams.
I can personally see a number of positives to this merger plan:
- With more staff, it would alleviate the difficulty rostering sufficient staff at both operational sites.
- Although it will mean that the staff needs to be trained/knowledgeable in “each other’s” systems, it may also mean less chance or boredom and maybe also less possibility of “taking things for granted”.
- The added responsibilities and tasks might provide the necessary push towards simplifying processes, perhaps out of necessity.
An interesting reaction/feedback was how we (SGX, particularly Operations) have been toggling between Functional and Customer alignments:
- Pre-SGX: Customers – Securities and Derivatives markets were respectively by SES and Simex
- Under Tim Kloet and Fu Hua – Market Control handled both Securities and Derivatives markets
- Magnus Bocker re-aligned to customer segment groups and Market Control focused on Trading and Clearing members while Depository attended to the needs of Issuers, Depository Agents and Retail
- Jarod Ong re-aligns along Functional lines with this merger
I personally feel that everytime we toggle, we learn to see things differently and learn different methods and techniques. Such that if/when we get toggled back to an earlier framework, we can apply these new stuff.